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Blockchain adoption in Local Governments: The case of Lugano
The present article examines the pioneering case of blockchain adoption in local government by the City of Lugano and discusses how Distributed Ledger Technology (DLT) may support institutional innovation beyond pilot experimentation. The Swiss municipality of Lugano has developed an integrated strategy that combines permissioned blockchain infrastructure (SwissLedger), a municipal payment token (LVGA), digital literacy and payment innovation initiatives (Plan ₿), and the issuance of fully digital municipal bonds. By adopting a case study methodology, the analysis draws on quantitative indicators of platform usage, operational data, and a sentiment analysis of media coverage to document technological developments and socio-economic patterns correlated with the initiative. SwissLedger has been adopted as an infrastructural experiment for secure document notarization, public administration digital services, open-finance interoperability with optional compliance tools, and sector-specific applications. […]